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Non-Credit Learning
  • Microcredential
  • Help with cost possible

Professional Sales

Genesee Community College · Batavia · Business

Seats available

Key facts

When
Dec 12, 2026 to Mar 24, 2027Mon and Wed, 6:00 to 8:30 PM
Where and how
In personDowntown Learning Center, Batavia
Time commitment
1 semester10.1 continuing education units (CEUs)
Cost
$2,300, estimatedHelp with cost possible
Who can join
Ages 18 and upNo prerequisites listed
What you get
Digital badge

About this course

Study the art of persuasion and ignite your success in professional sales! Professional sales careers often involve business to business sales or complex sales that extend beyond single transactions. This field is evolving with new tools and strategies to reach ever-more sophisticated consumers. This microcredential centers on skills in business communication and customer service management, along with proven sales techniques, designed to help set you apart from the competition. This microcredential is a great fit for existing sales professionals who want to add specialized skills. It is also serves as a great entry point for those seeking to apply for their first sales position, no matter the industry. Successful completion of this microcredential prepares you for continued study in the field of business and to immediately begin applying for professional sales positions.

What you'll learn

  • Communication
  • Customer Service
  • Ethical Standards and Conduct
  • Persuasive Communication
  • Sales Presentations
  • Selling Techniques
  • Creative Thinking
  • Problem Solving
  • Negotiation
  • Decision Making
  • Adaptability
  • Conflict Resolution

Taught by Diane Pettyfer, Hilde Jehaes and Sidney Mehaffey.

What you get

  • Professional Sales Microcredential

    Digital badge from Genesee Community College when you finish

    You may be able to share it online. Ask the campus how.

  • 10.1 continuing education units (CEUs)

    Often used for professional license renewal

    Check that your licensing body accepts them.

Getting there

Downtown Learning Center, Genesee Community College, Batavia, NY 14020

Plan your trip

The pin shows the campus's main address. Check the building with the campus before your first class.

Who can join

  • Ages 18 and up
  • No prerequisites or starting level are listed. Ask the campus if you're unsure.

Help with the cost

  • Employer Tuition Assistance

    Many employers pay for job-related training. Ask your employer before you register.

    Who qualifies: Employees of a participating employer; your employer decides.

See ways to get help with costs

Jobs this relates to

  • Office Manager
  • Project Coordinator
  • Small Business Owner

Business and project skills apply in almost every industry.

From Genesee Community College. Finishing a course doesn't guarantee a job.

Questions about this course

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Genesee Community College

Lina LaMattina, Program Director - Business Programs

LMLamattina@genesee.edu · (585) 343-0055

About this campus(opens in a new tab)

More like this

Questions about registering? Lina LaMattina, Program Director - Business Programs, LMLamattina@genesee.edu · (585) 343-0055

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