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Non-Credit Learning
  • Microcredential
  • Help with cost possible
  • Prepares for a certification exam

Medical Office Administrative Assistant

Tompkins Cortland Community College · Dryden · Healthcare, Health & Wellness

Seats available

Key facts

When
Nov 14, 2026 to Jun 9, 2027Mon and Thu, 6:00 to 8:30 PM
Where and how
Mix of online and in personWhich sessions are on campus isn't listed. Ask the campus.
Time commitment
2 semesters9.4 continuing education units (CEUs)
Cost
$500, estimatedHelp with cost possible
Who can join
Ages 18 and upNo prerequisites listed
What you get
Digital badgeAlso prepares you for a certification exam

About this course

Bring new office skills to the healthcare setting! The Medical Office Administrative Assistant microcredential equips you with the essential skills, knowledge and experience needed to excel in administrative roles within various healthcare settings. You will learn medical terminology and basic anatomy and will be introduced to medical coding and billing. You will receive an intensive introduction to or review of Microsoft Office software and explore common medical office technology. Beyond classroom learning, you will gain hands-on field experience through an internship, honing your professionalism, teamwork, and interpersonal communication. This microcredential was developed in partnership with Guthrie Cortland and is designed to help you distinguish yourself from others vying for medical office administrative positions. Successful completion of this microcredential prepares you to sit for the national Certified Medical Administrative Assistant exam from the National HealthCare Association, for continued study, and to immediately apply for administrative positions in medical offices, hospitals and other healthcare settings.

What you'll learn

  • Medical Terminology
  • Basic Anatomy
  • Medical Billing
  • Medical Coding
  • Medical Records
  • Microsoft Office
  • Database Management
  • Administrative Support
  • Office Management
  • Ethical Standards
  • Scheduling
  • Professionalism
  • Teamwork

Taught by Godiva Waples and Aluin McPhee.

What you get

  • Medical Office Administrative Assistant Microcredential

    Digital badge from Tompkins Cortland Community College when you finish

    You may be able to share it online. Ask the campus how.

  • Prepares for an industry certification exam

    The exam may be separate and run by another organization.

    Ask the campus which exam, its cost and whether it is included.

  • 9.4 continuing education units (CEUs)

    Often used for professional license renewal

    Check that your licensing body accepts them.

Getting there for in-person sessions

Workforce Training Center, Tompkins Cortland Community College, Dryden, NY 13053

Plan your trip

The pin shows the campus's main address. Check the building with the campus before your first class.

Who can join

  • Ages 18 and up
  • No prerequisites or starting level are listed. Ask the campus if you're unsure.

Help with the cost

  • Workforce Development Grant

    State workforce grant for non-credit training in high-need fields.

    Who qualifies: New York State residents 18 and older.

See ways to get help with costs

Jobs this relates to

  • Medical Assistant
  • Phlebotomy Technician
  • Patient Care Technician

Healthcare support jobs in New York are projected to grow faster than average through 2032.

From Tompkins Cortland Community College. Finishing a course doesn't guarantee a job.

Questions about this course

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Tompkins Cortland Community College

Julie Partigianoni

JLP037@tompkinscortland.edu · (607) 844-8211, ext 4314

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Questions about registering? Julie Partigianoni, JLP037@tompkinscortland.edu · (607) 844-8211, ext 4314

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